StorMan: "How long have you been with MiniStor Self Storage?"

Carly: "Just over five and a half years now; my role is the Facility Manager."

StorMan: "Tell us a little about the unit mix..."

Carly: "We currently have 366 units (including car parks) over the two storage facilities."

StorMan: "How long have you been using StorMan for?"

Carly: "Since November 2009. We run StorMan's MultiSite product, which allows us to run two facilities from the one computer. This allows us to save on administration and staffing costs. We also run a PTI Access Control System, which wirelessly links the StorMan system to both facilities - including the site down the road - which is over 1km away!"

StorMan: "Anything interesting about your area, or the building itself?"

Carly: "Both MiniStor Thornton and MiniStor Beresfield are purpose built self storage facilities located in industrial areas at the end of the F3 Freeway at Newcastle. Both facilities are owned by developer Hunter Land and managed by Coates Hire Beresfield."

StorMan: "How has StorMan made things easier for you?"

Carly: "StorMan gives you freedom to manage your storage facility with ease. The program is easy to use and does all the thinking for you. If there is a mishap or you've made an error the support team are more than helpful and very friendly."

StorMan: "And finally... what's your favourite StorMan feature?"

Carly: "There is more than one feature of the program that is favoured by myself as the program covers all areas required - but one area that I find advantageous is when, for example, you are moving in a customer and another customer comes in to pay their rent at the same time, you can toggle from one customer to the next at the same time. You could have eight customers in at once and cater to them all at one go!"

- Carly, MiniStor Self Storage (Thornton & Beresfield)